
We walk through your setup, dispatch software, shift patterns, and what cover you actually need. No generic pitch just practical questions that shape the right arrangement.
Vortex & Co. provides specialist remote dispatch and call answering for UK taxi and private hire operators. We work inside your existing software so your operation keeps running while you focus on growing it.
Coverage Available
Dispatch platforms
Hidden fees or upsells
PHV & taxi focused
We slot into your existing setup and handle exactly what you need covered whether that’s calls, dispatch, or your entire back-office operation.





We walk through your setup, dispatch software, shift patterns, and what cover you actually need. No generic pitch just practical questions that shape the right arrangement.

You grant us access to your dispatch platform. We review your booking flow, driver pool, zones, account rules, and any operation specific priorities before we handle a single call.

We run a paid trial period so you can assess quality, accuracy, and communication before committing to regular cover. No obligation, full transparency.
We run a paid trial period so you can assess quality, accuracy, and communication before committing to regular cover. No obligation, full transparency.

Coverage starts on your agreed schedule. Regular check-ins, performance feedback, and easy adjustments as your operation evolves. You're always in control.
Coverage starts on your agreed schedule. Regular check-ins, performance feedback, and easy adjustments as your operation evolves. You're always in control.
Tell us your shift patterns, your current setup, and what you actually need covered. We’ll keep it simple from there no sales process, just a straight conversation.
We are an operational partner providing call answering, dispatching, and digital growth services specifically for the UK taxi and private hire industry.
Our operations center is in Pakistan, allowing us to offer elite-level 24/7 service at a competitive price point for UK firms.
No. While we are taxi specialists, our systems are optimized for any service-based business requiring professional customer management.
No. While we are taxi specialists, our systems are optimized for any service-based business requiring professional customer management.
No. While we are taxi specialists, our systems are optimized for any service-based business requiring professional customer management.
No. We integrate directly into your existing dispatch or CRM tools so your current workflow remains uninterrupted.
